Korean Startup MONEYBRAIN Uses AI Technology for Conversation Learning

Korean Startup MoneyBrain

When we hear the word Money we tend to think of financial institutions.  When we hear the word brain today we think of artificial intelligence.  Korean startup MoneyBrain creates AI technologies for financial institutions.  These financial institutions can try MoneyBrain’s PlayChat for free!  PlayChat is a conversational artificial intelligence platform.  So you can enter your companies basic information and create your own AI rather than develop it on your own.

What is PlayChat?

PlayChat is a natural conversational AI that has many functions.  First, it offers templates for different types of jobs.  Therefore not just financial institutions can use PlayChat, restaurants, shops, hotels, and hospitals could benefit greatly from this platform.  The more you use PlayChat the better it will be through conversational learning.  Through platforms like KakaoTalk, Facebook, and Naver, you can connect manage your chatbot.

AI technology can help companies in regards to saving costs and increasing revenue.

Saving Costs/Increasing Revenue with AI

They can save cost by using AI in their call centers to answer and help with the most frequently asked questions.  If an AI cannot solve the problem then the call will get passed to a human worker.  This can also work the other way.  Humans can answer calls and the AI can be used to gather analysis and solutions for the human worker.   This will all lead to higher customer satisfaction by its fast and comfortable service support.

The Future of AI

These days AI is not a luxury but a necessity for companies.  Especially in financial institutions, if you introduce AI technologies as early as possible, you will have more experience at data sets than other companies.  With more data sets and experience, companies can develop more advanced technologies.

MoneyBrain is looking to go global as they have proved their business model in Korea and already have formed many partnerships with financial institutions in Korea like Nonghyup Bank and Shinhan Bank.