The Future of AI Will be Personalized Service for All

Personalized AI Service

The amount of data we are able to collect today is incredible based on all these devices that are currently online and all these different use cases that people use these devices for in our day to day lives.   We have a lot more data to train our algorithms and to create new use cases.  It is everywhere in our lives today, everything you read that is online has some artificial intelligence behind it, in the form of personalized recommendations.  Therefore the future of AI will be personalized service.

Smart Hotel Rooms

When you walk around outside a lot of the services around you are already optimized for artificial intelligence or machine learning.   Soon every asset in our lives is going to be intelligent.  They are going to know a lot about you.  They will know your preferences.  Today you walk into a hotel room in San Francisco and when you walk into a hotel room in Seoul, the experiences are very different.  Tomorrow when you walk into a hotel room, the hotel is going to know your preferences in terms of temperature, the position of the furniture, and etc.

Smart Bike Sharing

Another thing that can happen very soon is all that all these assets in our lives are going to have almost a mind of their own.  It is already happening in the form of bikes for the bike sharing business.  These are going to be assets that can market themselves, sell themselves, and even have security measures on their own.  That is what will be living all around us.

Hardware Meets Software

The space where hardware meets software is going to be very exciting.  There is going to be a lot of things happening in transportation.  This decade we are going to see a huge explosion in the transportation industry when it comes to AI.

What will be exciting in the future will be how personalized things will be with AI.  It is very hard to give a personalized individual service to each kind of person.  However with AI what you can do is make sure everyone is getting the experience that is tailored to them.  In medicine, for example, one of the biggest innovations people have realized is the formation of “personalized medicine”.  This might work for one person and not necessarily on another person.  AI is the main factor in making personalized medicine possible.

Alexis Zheng
Alexis Zheng

Alexis is the Product Lead at Uber managing Personalization and Dynamic Pricing. Alexis has more than 10 years experiences leveraging big data solutions to solve business problems in industries such as tech, financial services, travel, logistics, and transportation.

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