Thailand Startup HandiGo: Your Pocket Concierge

Introducing HandiGo

Thailand Startup HandiGo offers hotel guests to have their very own concierge and travel companion in their pocket.  Hotels that do not have HandiGo are missing out.  It is the easiest way for hotels to give their guests useful information about the hotel and the local area.

Hotel guest can download HandiGo once they have checked into the hotel.  It also serves as a booking system for internal and external services for helping guests connect with the hotel facilities.  Making reservations for spas and taxis has never been easier.

Hotels that have used HandiGO have gotten a great return on their investment.  Data shows that HandiGo boosts revenues, decreases costs, increases guest satisfaction and most of all the hotel gets a better insight on what the guests truly like and dislike about their hotel.

Increase Revenue

For hotels looking to up-sale and market their hotel services, HandiGO has shown a 9% annual revenue increase as well as a 36% increase in-room dining.  The app overall offers the users a greater access to make reservations and use the hotel’s services and facilities.  They don’t even have to be near the hotel to use the app.  Users get free and unlimited contact with the hotel when they are outside the hotel area.

Save Costs

Hotels can also save costs on brochures and menus.  Hotels can truly now go digital.  Staffers can also be reduced as the app allows for bookings to be automated.  Front desk costs could go down as much as 70%.

Learn Guest Preferences

Best of all the hotel can now get a full understanding of their guest’s tastes and which facilities are the most attractive for guests.  The app records all orders and reservations for analysis.  The app itself is very user-friendly and comes in different languages.

Live Chats

Hotels can now provide their guests with a fun and active way to communicate with the hotel.  Their live chat offers automatic translations so guests can request items, get their questions answered promptly, and the hotel itself can send out mass messages to all their guests.

Local News

Hotels can also let the guests know of the best local events happening in the city.  They can also promote deals and discounts so their guests can get the best price possible.

The guests can now have access to the best local transports.  There is no longer a need to download local taxi apps for themselves.  This is great for international travelers and acts as a one-stop concierge service for all their needs.   When visiting Thailand make sure your hotel is using HandiGo for the best guest experience possible.

John Yoon

John Yoon is the Editor in Chief at Startup Radar, Organizer for Startup Festival 2017, Head of Operations Korea at EOS Asia and the Global Marketing Director for Email = if you are interested in guest contributing and helping the Korean startup ecosystem. Wechat, Kakao, and Line user ID is jswy315

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